The following cards allow you to fix key aspects of the video you just watched and to use it as a reminder when facing a challenge.
You can download them as PDFs from these links:

The core skills you need to practice through this step are:

  • Ask the right question
  • Gather information
  • Learn empathy
  • Create artifacts and meaningful space
  • Curiosity as a state of mind

You can also find them on the Materials page along with all the other Resources in the course.

9 dots
9 dots
9 dots

If you want to learn more about this step, take a look at other design thinking models.
Remember that each model uses its own name configuration, therefore you will not find “Clarify goal” as a step.