CASE STUDY - The overly-talkative colleague
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Alexander and Alice have been colleagues for a long time. Usually they get on well, but lately Alice, a noted chatterbox, has made a habit of telling Alexander every detail of how she spent her weekend, every Monday morning, word for word…
You will see two different scenarios depending on Alexander’s initial perception of the situation.


Reflect: how does Alexander’s initial perception impact on his feelings, on his performances, on Alice’s reaction and the final result?