• When we find ourselves in a conflict, we risk remaining trapped in our view of things. It is as if we are wearing blinkers: we see only what we want to see, hear only what we want to hear. Our limited perception focuses on everything that confirms our basic assumptions, our prejudices, our beliefs and ignores anything that does not fit our picture of reality.
  • We do not realize we have a limited view, we erroneously believe that our perception corresponds to objective reality.