• Often, when we are involved in a conflict, instead of seeking dialogue with the counter-party, we tend to implement dysfunctional dynamics that reinforce the conflict. For example, we tend to turn to third parties, not directly involved in the conflict, in order to gain understanding of our situation and confirm that our vision actually coincides with reality.
  • By doing so, the other is more and more in the role of the one who is wrong, and we continue to believe that we are right.
  • When dysfunctional dynamics are implemented, the conflict tends to grow, risking reaching a level of escalation that makes resolution difficult.