Bibliography

Week 1

Introduction to design for policymaking

Reference

• Bason, C. (2010). Leading public sector innovation: Co-creating for a better society (1st ed.). Bristol University Press.
  https://doi.org/10.2307/j.ctt9qgnsd
• European Commission. Directorate General for Research and Innovation. (2013). Powering European public sector innovation: Towards a new architecture : report of the expert group on public sector innovation. Publications Office.
  https://data.europa.eu/doi/10.2777/51054

Go further

• Bason, C. (2012). Public managers as designers: Can design-led approaches lead to new modelsfor public service provision? Ledelse & Erhvervsøkonomi, 4, 23.

• Manzini, E., Staszowski, E., & DESIS Network. (2013). Public and collaborative: Exploring the intersection of design, social innovation and public policy.
  https://www.desisnetwork.org/wp-content/uploads/2017/04/DESIS_PUBLIColab-Book.pdf

Why do we need innovation in policymaking?

Reference

• Kumlien, A. C. de A., & Coughlan, P. (n.d.). Wicked problems and how to solve them. The Conversation. Retrieved 24 February 2021,
  http://theconversation.com/wicked-problems-and-how-to-solve-them-100047

Go further

• Deserti, A., Rizzo, F., & Smallman, M. (2020). Experimenting with co-design in STI policy making. Policy Design and Practice, 3(2), 135–149.
  https://doi.org/10.1080/25741292.2020.1764692
• TEDx Talks. (2010, November 25). TEDxMontrealQuartierLatin—Jorge Silva—Lending an (un)helping hand,
  https://www.youtube.com/watch?v=Czn0Cn3OmPo

Co-creation from a human-centered perspective

Reference

• Design for Policy. (2016). Routledge,
  https://doi.org/10.4324/9781315576640
• Junginger, S. (2014, July 24). Participatory Government-A Design Perspective,
  https://www.researchgate.net/publication/330106342_Participatory_Government-A_Design_Perspective
• Junginger, S. (2018a). Design Research and Practice for the Public Good: A Reflection. She Ji: The Journal of Design, Economics, and Innovation, 3, 290–302,
  https://doi.org/10.1016/j.sheji.2018.02.005
• Junginger, S. (2018b). Inquiring, Inventing and Integrating: Applying Human-Centered Design to the Challenges of Future Government. JeDEM - EJournal of EDemocracy and Open Government, 10, 23–32,
  https://doi.org/10.29379/jedem.v10i2.520
• Tõnurist, P., Kattel, R., & Lember, V. (2017). Innovation labs in the public sector: What they are and what they do? Public Management Review, 19(10), 1455–1479,
  https://doi.org/10.1080/14719037.2017.1287939
• Transforming Public Services by Design: Re-Orienting Policies, Organizations and Services around People. (n.d.). Routledge & CRC Press. Retrieved 24 February 2021,
  https://www.routledge.com/Transforming-Public-Services-by-Design-Re-Orienting-Policies-Organizations/Junginger/p/book/9781409436256

Go further

• Hagan, M., & özenç, F. K. (2020). A Design Space for Legal and Systems Capability: Interfaces for Self-Help in Complex Systems. Design Issues, 36(3), 61–81,
  https://doi.org/10.1162/desi_a_00604

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Week 2

Human-centred design for the public sector

Reference

• Atkinson, P. (2009). The Culture of Design (Second Edition) by Guy Julier. The Design Journal, 12(2), 243–248.
  https://doi.org/10.2752/175630609X433274
• Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.
  https://doi.org/10.1007/BF01405730

Go further

• Blond, A. S. (2018, July 3). What it takes to create a user-centered culture. Medium.
  https://uxplanet.org/what-it-takes-to-create-a-user-centered-culture-875120218d8
• DDC – Smart greater Copenhagen – SISCODE Repository. (n.d.). DDC – Smart Greater Copenhagen. Retrieved 24 February 2021,
  from https://www.siscodeproject.eu/repository/case-studies/ddc-smart-greater-copenhagen

Embedding design for innovation in policymaking

Go further

• Bezzi, M. (n.d.). Genève Living Lab. Genève Living Lab Development of a Digital Policy for Geneva.
  https://www.siscodeproject.eu/repository/case-studies/geneve-living-lab
• Margolin, V., & Margolin, S. (2002). A “Social Model” of Design: Issues of Practice and Research. Design Issues, 18(4), 24–30.
  https://doi.org/10.1162/074793602320827406

CASE STUDY - PUBLIC SECTOR INNOVATION - INLAND DESIGN

Go further

• Design, I. (2019, May 14). Happy 1st Birthday Kamu! Medium.
  https://medium.com/inland/happy-1st-birthday-kamu-65ad286082ec
• Tamami Komatsu Cipriani. (n.d.). InLand Design – SISCODE Repository. InLand Design Chatbot Service for Immigration Practices. Retrieved 24 February 2021,
  from https://www.siscodeproject.eu/repository/case-studies/inland-design-2

Service design for policy implementation

Reference

• Bailey, J., & Lloyd, P. (2016). The introduction of design to policymaking: Policy Lab and the UK government. DRS Biennial Conference Series.
  https://dl.designresearchsociety.org/drs-conference-papers/drs2016/researchpapers/135

• Bason, C., Copenhagen Business School. CBS, Department of Management, P. and Philosophy. M., Institut for Ledelse, P. og Filosofi. L., & Doctoral School of Organisation and Management Studies. OMS. (2017). Leading Public Design: How Managers Engage with Design to Transform Public Governance.

• Bettencourt, L. A., Lusch, R. F., & Vargo, S. L. (2014). A Service Lens on Value Creation: Marketing’s Role in Achieving Strategic Advantage. California Management Review, 57(1), 44–66.
  https://doi.org/10.1525/cmr.2014.57.1.44

• Carstensen, H. V., & Bason, C. (2012). Powering Collaborative Policy Innovation: The Innovation Journal: The Public Sector Innovation Journal, 17, 25.

• Design for Policy. (2016). Routledge.
  https://doi.org/10.4324/9781315576640
• EU Policy Lab. (n.d.). EU Policy Lab. Retrieved 24 February 2021,
  from https://blogs.ec.europa.eu/eupolicylab/
• Grönroos, C. (2011). Value Co-creation in Service Logic: A Critical Analysis. Marketing Theory, 11, 279–301.
  https://doi.org/10.1177/1470593111408177
• https://www.magnet.cl. (n.d.). Laboratorio de gobierno. Laboratorio de gobierno. Retrieved 24 February 2021,
  from https://www.lab.gob.cl/
• Kimbell, Lucie. (2016, June 27). Design in the time of policy problems. Proceedings of DRS 2016. Design Research Society 50th Anniversary Conference, Brighton, UK.
  https://www.drs2016.org/498
• Lochard, A., European Commission. Joint Research Centre., Conseil & Recherche., & La 27e Région. (2016). Public policy labs in European Union Member States. Publications Office.
  https://data.europa.eu/doi/10.2788/799175
• Policy Lab—Policy Lab. (n.d.). Policy Lab. Retrieved 24 February 2021,
  from https://openpolicy.blog.gov.uk/category/policy-lab/
• Restarting Britain 2: Design & Public Services. (2013).
  https://www.policyconnect.org.uk/research/restarting-britain-2-design-public-services
• Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.
  https://doi.org/10.1007/BF01405730

Go further

• Growing government innovation labs: An insider’s guide. (n.d.). Observatory of Public Sector Innovation. Retrieved 24 February 2021,
  from https://oecd-opsi.org/toolkits/growing-government-innovation-labs-an-insiders-guide/
• Kimbell, Lucie. (2016, June 27). Design in the time of policy problems. Proceedings of DRS 2016. Design Research Society 50th Anniversary Conference, Brighton, UK.
  https://www.drs2016.org/498
• Ulla Dubgaard. (n.d.). Disruption taskforce – GovTech – SISCODE Repository. Disruption Taskforce (DTF). Retrieved 24 February 2021,
  from https://www.siscodeproject.eu/repository/case-studies/disruption-taskforce-govtech

Find out more

• Civic Service Design Tools + Tactics. (n.d.). Civic Service Design Tools + Tactics. Retrieved 1 March 2024 from https://www.nyc.gov/assets/servicedesign/
• Demos Helsinki. (n.d.). Demos Helsinki. Retrieved 24 February 2021,
  from https://www.demoshelsinki.fi/
• Jon Henley. (2020, May 7). Finnish basic income pilot improved wellbeing, study finds. The Guardian.
  http://www.theguardian.com/society/2020/may/07/finnish-basic-income-pilot-improved-wellbeing-study-finds-coronavirus

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Week 3

Introduction to problem framing

Go further

• Bachrach, P., & Baratz, M. S. (1962). Two Faces of Power. American Political Science Review, 56(4), 947–952.
  https://doi.org/10.2307/1952796
• Kroese, J. (2020, November 8). Companies Are Brilliantly Solving the Wrong Problems. Medium.
  https://marker.medium.com/why-organizations-are-so-good-at-solving-the-wrong-problems-17d414d0259

• Morozov, E. (2013). To Save Everything, Click Here: The Folly of Technological Solutionism. PublicAffairs.

Find out more

• Morozov, E. (2013, March 2). Opinion | The Perils of Perfection. The New York Times.
  https://www.nytimes.com/2013/03/03/opinion/sunday/the-perils-of-perfection.html

Case study: co-creating problem framing in practice

Go further

• Grace D’Arcy. (2020). OPEN MIND by SCIENCE GALLERY DUBLIN. In SISCODE D3.3—Prototypes (pp. 108–115).
  https://siscodeproject.eu/wp-content/uploads/2021/01/D3-3-Siscode-Prototypes-final_small.pdf

Tools to engage stakeholders in problem framing

Reference

• VIJAY KUMAR. (2012). 101 Design Methods (Wiley).
  http://101designmethods.com/

Go further

• Frank Kupper & Carmen Fenollosa. (2019). We need better problems. Spokes Magazine, 56.
  https://www.ecsite.eu/activities-and-services/news-and-publications/digital-spokes/issue-56#section=section-indepth&href=/feature/depth/we-need-better-problems

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Week 4

Enhancing the core values and tools of prototyping

Go further

• Coughlan, P., Suri, J. F., & Canales, K. (2007). Prototypes as (Design) Tools for Behavioral and Organizational Change: A Design-Based Approach to Help Organizations Change Work Behaviors. The Journal of Applied Behavioral Science, 43(1), 122–134.
  https://doi.org/10.1177/0021886306297722
• Valentine, L. (2013). Chapter 4. Prototyping for the Design Spaces of the Future. In Prototype: Design and Craft in the 21st Century. Bloomsbury Publishing Plc.
  https://doi.org/10.5040/9781350036031

Illustrations: prototyping for circular transitions

Go further

• Asger Nørregård Rasmussen. (2020). Plastic In Plastic Out (PIPO), by Maker / Viadukten. In SISCODE D3.3—Prototypes (pp. 46–56).
  https://siscodeproject.eu/wp-content/uploads/2021/01/D3-3-Siscode-Prototypes-final_small.pdf
• Marion Real, Anastasia Pistofidou, & Milena Juarez Calvo. (2020). Remix El Barrio by IAAC|Fab Lab Barcelona. In SISCODE D3.3—Prototypes (pp. 21–31).
  https://siscodeproject.eu/wp-content/uploads/2021/01/D3-3-Siscode-Prototypes-final_small.pdf
• Say hi to the Precious Plastic Universe. (n.d.). Retrieved 24 February 2021,
  from https://preciousplastic.com/

Illustrations: prototyping policy programs with regional authorities

Go further

• Agnieszka Włodarczyk, Monika Machowska, & Aleksandra Gabriel. (2020). Let’s talk about the air by krakow technology park (ktp). In siscode D3.3—Prototypes (pp. 57–64).
  https://siscodeproject.eu/wp-content/uploads/2021/01/D3-3-siscode-Prototypes-final_small.pdf

New roles of policy makers for supporting prototyping

Go further

• Distributed Design. (n.d.). Design remix share repeat. Distributed Design Market Platform. Retrieved 24 February 2021,
  from https://distributeddesign.eu/resources/
• Marion Real. (n.d.). Decidim.Barcelona. In siscode D4.2—transformations in sti policy making: trends, opportunities and barriers (pp. 70–90).
  https://siscodeproject.eu/wp-content/uploads/2019/09/Deliverable_4.2_siscode_v1.0_final.pdf
• SISCODE. (n.d.). SISCODE Journey. Miro.Com. Retrieved 24 February 2021,
  from https://miro.com/app/board/o9J_lfwhbJM=/

Find out more

• Marion Real. (n.d.-a). Decidim.Barcelona. In siscode D4.2—transformations in sti policy making: trends, opportunities and barriers (pp. 70–90).
  https://siscodeproject.eu/wp-content/uploads/2019/09/Deliverable_4.2_siscode_v1.0_final.pdf
• Marion Real. (n.d.-b). Smart Citizen (Making Sense) | EU. In SISCODE D2.2—Case studies and Biographies report (pp. 688–708). SISCODE.
  https://siscodeproject.eu/wp-content/uploads/2020/11/D2.2-Case-Studies-and-Biographies-Report_small.pdf
• Tomas Diez. (n.d.). Fab City: The Mass Distribution of (almost) Everything. Issuu. Retrieved 24 February 2021,
  from https://issuu.com/iaac/docs/fabcitymassdistribution

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Week 5

MONITORING AND ASSESSMENT

Go further

• Design Kit—Monitor and evaluate. (n.d.). Design Kit. Retrieved 24 February 2021,
  from https://www.designkit.org/methods/monitor-and-evaluate
• Margot Bezzi & Chiara Buongiovanni. (n.d.). Torino city lab – InTO – SISCODE Repository. Torino City Lab – InTO. Retrieved 24 February 2021,
  from https://www.siscodeproject.eu/repository/case-studies/torino-city-lab-into

MAKING SOLUTIONS SUSTAINABLE

Reference

• Moore, M.-L., Riddell, D., & Vocisano, D. (2015). Scaling Out, Scaling Up, Scaling Deep Strategies of Non-profits in Advancing Systemic Social Innovation *. Journal of Corporate Citizenship, 2015, 67–84.

• The Impact Compass—White paper. (n.d.). Retrieved 24 February 2021,
  from https://shift.tools/resources/1692

Go further

• Medialab Prado. (n.d.). Medialab-Prado Madrid. Medialab Prado. Retrieved 1 March 2024 from https://www.medialab-matadero.es/en

Find out more

• Paulo Teixeira. (2019). LabX – Experimentation Lab for Public Administration. European Commission.
  https://www.ama.gov.pt/documents/24077/228618/PAPA+final+case+study_Portugal_1_EN.pdf/15939df5-f19c-4419-8609-d07e2d4f6641