Before going deeper and helping you understand what soft skills are, we would like to present you this video, intiled: “Hard Skills vs Soft Skills”. GCFGlobal.org program has helped millions around the world learn the essential skills they need to live and work in the 21st century by offering self-paced online courses. This video includes information on hard skills, which involve physical abilities crucial for job performance, and soft skills, which encompass interpersonal abilities like communication, teamwork, and adaptability. It emphasizes the importance of developing both types of skills.

“Hard skills are developed by education and proved by academic certificates and describe a person's technical ability to perform a specifically defined task based on their technical expertise and qualifications.

Soft skills are considered to be less specialised, less rooted in specific vocations, and more aligned with the general disposition and personality of a new employee.” (SoftSkills4EU, n.d.).

Hard skills are tangible abilities essential for proficient job performance.

In contrast, soft skills are more nuanced and difficult to cultivate. For example, a doctor's soft skills encompass empathy, understanding, active listening, and a compassionate bedside manner. Conversely, a doctor's hard skills encompass extensive knowledge of diseases, the ability to interpret symptoms and test results accurately, and a comprehensive understanding of anatomy and physiology.

adaptability