Let's recap
Completion requirements
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- The resistance of people to change causes the slowdown of the project, increases related economic costs and, even directly, the ultimate failure of the project.
- The main causes of people being opposed to change are:
- the desire not to lose something of value;
- misunderstanding of restructuring and what it implies;
- the belief that the move does not make sense;
- little tolerance to changes in general.
- The main tools for addressing resistance are communication, participation, training and negotiation.