Managing Changes
Section outline
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Week 1 invites you to reflect on the role of change as a frequent and essential part of everyone’s life. You will explore how the success of any change is deeply influenced by the emotional approach you take in facing it. This week emphasizes how that emotional response is closely tied to your inner dialogue and self-perception. You will also consider the difference between change and transformation and reflect on the deeper causes that often drive change. In addition, you’ll examine the strong connection between learning and change and become familiar with the key factors that contribute to making change successful and sustainable.
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Week 2 explores the nature of change and how it unfolds through a series of recurring stages. You will be introduced to two influential models that help us understand change from complementary perspectives. From an external viewpoint, you will examine Kurt Lewin’s Unfreeze-Change-Refreeze (UCF) model, which emphasizes the actions and steps involved in managing change. Simultaneously, you will delve into the internal, psychological experience of change through the Kübler-Ross model, which highlights the emotional and mental processes individuals go through when faced with change. By the end of the week, you will have a comprehensive understanding of how change occurs, both in terms of observable actions and the internal experiences of those involved.
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In Week 3, you will learn to recognize and re-recognize difficult moments that can arise during a change process. You will analyze the specific characteristics of the critical moment of transition, gaining insight into what makes these periods particularly challenging. You will also discover how individual reactions to change are influenced by personal experiences and by the benefits that can be gained from the change itself. Finally, you will get to know different ways of dealing with change, equipping yourself with strategies to navigate transitions more effectively.
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Week 4, focuses on how companies can deal with people’s resistance during the change process. It covers how organizations should handle communication in a proposed change, highlighting both effective practices and pitfalls to avoid. You will also get to know the main communication tools that can support a proposed change. Additionally, this week emphasizes the aspects that need careful attention for the control and monitoring of an initiated project.
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Week 5 focuses on the essential skills needed for effective change management beyond technical abilities. You will learn about the importance of transversal skills and the role of self-awareness in this process. The week also covers the concept of mental openness and its connection to your ability to restructure your reality. Additionally, you will explore what flexibility means in change management and the value of adopting a “beginner's mind.” Finally, this week highlights the importance of resilience in successfully making changes, staying firm right to the end.
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