In Week 2, you will learn how to:

  • recognise the levers that drive human behaviour;
  • understand the origins of emotions;
  • understand how the emotional trigger (at the base of the impulsive emotional reactions) works;
  • better address anger in conflicts, both yours and others;
  • recognise the fundamentals for developing emotional competence.

Remember, the Role Plays are always available to you - put yourself to the test before, during and after the course!