The final focus consists of finding a ‘full’ closure of the conversation, that is complete and satisfactory for both sides. It is therefore necessary to:

1. Ensure that all aspects have been addressed
Check that all open points have been sufficiently addressed by both perspectives.

2. Reflect on the talk from a meta-level
Move from a conversation on the content at a meta-level, compare openly on the quality of the conversation itself.

3. Conclude the talk positively
The effectiveness of the confrontational talk is measured in the satisfaction of both parties on the agreements made. Both should leave the talk satisfied and calm regarding the quality of the results obtained.

conclusion