Put yourself in the shoes of the boss who hears the following statements from his/her collaborator.

Tries to respond by demonstrating that you have adopted the principles of empathetic listening.

EXAMPLE:
Collaborator: “You only promote young employees. We’ve been at the company for twenty years and we are ignored.”
Boss: “I hear a bit of disappointment in what you are saying. Are you trying to tell me that you would like to some support in your career path?”

Here are the questions to which we invite you to find an answer, based on empathic listening.

  1. "Why do you always intervene in projects? Don’t you trust me? Why do you always have to check my work?"
  2. "The only thing that works around here is administration. Those who work seriously stand out from the crowd."
  3. "If you had asked me, this would never have happened! But then, who does ask me things here...?!?!"
  4. "Maybe it is not clear to you how much work there is in this project. Maybe it's hard to imagine how challenging it could be, especially for someone who was busy doing other things."
  5. "Everyone is too busy here. Nobody tells you anything, but then there’s trouble if things don't work."
  6. "It was in line with our communication processes... It would have been nice if I had been informed in person, but no one considers it necessary here."
  7. "You are always busy and never have time for me. There are always more important and more urgent things to do."