Here are some examples of possible responses that show the adoption of an empathetic approach.

  1. "Why do you always intervene in projects? Don't you trust me? Why do you always have to check my work?"
    If I understand correctly, you think that I do not trust you, and for this reason I am checking you excessively?

  2. "The only thing that works around here is administration. Those who work seriously stand out from the crowd."
    If I understand correctly, you think that our processes are overly-focused on administration?

  3. "If you had asked me, this would never have happened! But then, who does ask me things here...?!?!"
    By what you’re saying, I feel your need to be more involved in decision-making, is that correct?

  4. "Maybe it is not clear to you how much work there is in this project. Maybe it's hard to imagine how challenging it could be, especially for someone who was busy doing other things."
    That’s right, I was not actively involved in this project and therefore I do not have a clear vision of the workload. Are you expecting greater recognition for your commitment to this project?

  5. "Everyone is too busy here. Nobody tells you anything, but then there’s trouble if things don’t work."
    Are you telling me that you would need more mentoring in order to avoid mistakes?

  6. "It was in line with our communication processes... It would have been nice if I had been informed in person, but here no one considers it necessary."
    Do you want to be more informed and involved?

  7. "You are always busy and never have time for me. There are always more important and more urgent things to do."
    So you are asking for more of my time? If I understand correctly, you have the feeling that I did not pay enough attention to your work?