Specific article on how the personality of KAMU has been designed and developed and why this has been one of the fundamental phases of its development.

Read this short article to get more information on the subject discussed in the previous video.

Co-designing a HR chatbot personality

medium.com

If you have been following Inland Design work, you might know that in 2017, together with Suse Miessner, we have codesigned the customer service chatbot personality for the Finnish Inmigration Service. Here is an article about that work.